Pamela M Reaves
PO Box 24855
Federal Way, WA 98093
Email: pmreaves@msn.com

WORK EXPERIENCE:

Personal Assistant:
Gary Charlson CEO of Creative Forms Consulting    Dates Employed: 1/2003 to present

• Extensive typing of letters, emails, faxes, memos and short reports
• Extensive Administrative duties
• Arranging domestic and international travel / appointments
• Liaising with required parties as instructed
• Filing and management of all personal and professional correspondence
• Phone call management
Further duties include:
• Event Planning
• Managing office when needed
• Supervision of designated personnel
• Account keeping
• Acquiring any office supplies, personal items and other types of errands
• Monitoring expenses
• Sending out client invoices as required
• Liaising with accountant, keeping track of cost and billings, expense claims
• Monitoring all communications
• Database entry and maintenance
• Travel when needed

Washington Credit Union League      Dates Employed: 3/2003 to present
Mortgage Loan Specialist:

Use of GENESIS loan Underwriting software. Underwrite and Process loans.
Major customer service as well. Ordering title and working closely with title companies.
Opening escrow, balancing HUD1’s and facilitating a relationship between the investor and the Escrow agent.
Ordering appraisals, working closely with appraiser’s, appraisal reviews and re-certifications and releases of appraisals.
Knowledge of percentage rates and locking of loan rates for the member’s.
Establishing and maintaining relationships with all League Credit Union employees who send loans to Mortgage Department.com.
Advanced knowledge and use of Microsoft Office and Outlook programs.
Knowledge and use of Fannie Mae products as well as all products offered by the preferred investor.

Parker Services     Dates Employed: 12/03 to 03/03
Mortgage Loan Specialist: (temping for Washington Credit Union League)

Use of GENESIS loan Underwriting software. Underwrite and Process loans.
Major customer service as well. Ordering title and working closely with title companies.
Opening escrow, balancing HUD1’s and facilitating a relationship between the investor and the Escrow agent.
Ordering appraisals, working closely with appraiser’s, appraisal reviews and re-certifications and releases of appraisals.
Knowledge of percentage rates and locking of loan rates for the member’s.
Establishing and maintaining relationships with all League Credit Union employees who send loans to Mortgage Department.com.
Advanced knowledge and use of Microsoft Office and Outlook programs.
Knowledge and use of Fannie Mae products as well as all products offered by the preferred investor.

Pacific One Mortgage      10/03 Dates Employed: to 12/03
Mortgage Loan Specialist:

Use of POINT loan Underwriting software. Underwrite and Process loans.
Major customer service as well. Ordering title and working closely with title companies.
Opening escrow, balancing HUD1’s and facilitating a relationship between the investor and the Escrow agent.
Ordering appraisals, working closely with appraiser’s, appraisal reviews and re-certifications and releases of appraisals.
Knowledge of percentage rates and locking of loan rates for the member’s.
Establishing and maintaining relationships with all League Credit Union employees who send loans to Mortgage Department.com.
Advanced knowledge and use of Microsoft Office and Outlook programs.
Knowledge and use of Fannie Mae products as well as all products offered by the preferred investor.

King County Housing Section 8     Dates Employed: 4/2000 to 8/2000

Housing Assistant
Maintain entire Section 8 waiting list. Case management. Heavy Phones and
data entry with Wintergrade Software, Briefing Packet process, File
archiving, Other general office duties such as mailings, draft letters
and copying. Left job because spouse had a job opportunity.
Moved to Mexico for two years.

Children's Home Society of Washington      Dates Employed: 06/1997 to 4/2000

Family Advocate
State licensed Family Resource Coordinator, Registered Counselor
To provide Case Management, FRC services and provide resource,
referrals and advocacy to program families of low-income and various
ethnically diverse backgrounds. Do home visits and provide basic
needs to families. Enrollment services as well. I work with various
social service organizations such as DSHS, CPS, Social Security,
etc...

Federal Way School District 210      Dates Employed: l/1994-6/1997

Family Guide
Provide resource and referrals to diverse students and families
throughout the school district. Enrollment services. Work with
various social service agencies such as DSHS, Social Security, CPS
etc.. Help families navigate social service systems, counsel teens,
do home visits. Provide help onsite to students at all elementary,
junior high and district high schools. Advocacy Services, Case
management.
Created a community forum to address racism. Created a social service
group of teens called H.Y.P.E! (Helping Young People Exceed!)

Children's Home Society of Washington      Dates Employed:10/1993-l/1994
North Seattle Family Center

Family Support Outreach Worker
Provide resource and referral information via telephone to the
public, creation and newsletter distribution. Create and establish
classes, workshops and other educational forums for the public to,
attend at the center.

Harrison -Denny Community Council     Dates Employed: 03/1992-08/1993

Community Organizer
Needs assessment, door to door contact with neighborhoods residents.
Creates neighborhood events bonding neighbors together. Recruit more
people to join the council. Run all meetings, provide information and
resources for neighborhood residents. Helped to create a new
preschool program. Saved an old elementary school form being torn
down. Volunteer recruitment, planning and organizing and implementing
a non racist campaign in council and within the neighborhood.

King County Organizing Project     Dates Employed: l/1990-3/1992


Community Outreach Worker (VISTA Volunteer)
Provide resource, referrals and advocacy to program families of
low-income and various ethnically diverse backgrounds. Educate
families, neighborhoods and organize them against substance abuse.
Implement and carryout community events. Establish and create home
owners association in several low-income neighborhoods. Put on
workshops and other educational venues that teach non-substance
abuse. Establish relationships with local communities and their
surrounding service organizations and city, state and county
officials.

JOB-RELATED CERTIFICATES AND LICENSES:
Family Resource Coordinator
Registered Counselor

EDUCATION: J F Kennedy Senior High school Sacramento, CA High School, 1978

Army, Military Service 1979 to 1980

Art Institute of Seattle Seattle, WA
Desk Top Publishing Degree, 1995
Major: Desk Top Publishing


REFERENCES: Available Upon Request

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